Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maverick Ogletree

Maverick Ogletree

March 12, 2026

5  out of  5
rating by Maverick Ogletree
"I had an excellent experience working with Dylan at State Farm. He helped me review both my auto insurance and life insurance policies and made the entire process smooth and easy to understand. Dylan was extremely patient with all of my questions and took the time to explain my coverage clearly and concisely, which I truly appreciated. What impressed me most was how knowledgeable and professional he was while still making everything feel approachable. He carefully reviewed my policies, helped me fully understand my coverage, and even found ways to save me money while making sure I was properly protected. If you’re looking for someone trustworthy and knowledgeable to help with auto insurance, life insurance, or a policy review, I highly recommend Dylan at State Farm. Great service and a great experience overall."
We responded:
"Thank you, Maverick, for being a valued part of our State Farm family. We love serving customers like you! I’m also glad you found so much value in Dylan’s review process. That’s something that we offer to all of our customers to make sure we always have the right coverages and discounts in place for you. "
Profile photo of Mira Peric

Mira Peric

March 4, 2026

5  out of  5
rating by Mira Peric
"Dylan is very professional. Have a lots of knowledge. He was so helpful and took his time to explain everything. Went through every detail of the policy and always ask if I have any questions. Very happy with policy review and meeting with him."
Profile photo of Gabriel Petro

Gabriel Petro

March 2, 2026

5  out of  5
rating by Gabriel Petro
"Dylan has been the biggest help to me since October 2025! Very good rates and will communicate all things that are need to know asap!!"
We responded:
"Thanks, Gabriel! We’re happy to see your review and thrilled you had a positive experience at our Tyrone office and especially with Dylan. "
Profile photo of Yvonne Turnbull

Yvonne Turnbull

February 21, 2026

5  out of  5
rating by Yvonne Turnbull
"Dylan was so helpful with telling what I needed to do. I felt comfortable talking to him. What awesome experience. Great job!!"
We responded:
"Thanks Yvonne! Dylan does a great job. We appreciate him and you!"
Profile photo of Beverly Lewis

Beverly Lewis

February 18, 2026

5  out of  5
rating by Beverly Lewis
"Frank Farmer did an outstanding job broke everything down, very patient and understanding…Thanks for all the help you provided for me."
We responded:
"Thanks Beverly! Always glad to help. We appreciate you "
Profile photo of Tracy Smith

Tracy Smith

January 28, 2026

5  out of  5
rating by Tracy Smith
"Dylan was extremely helpful on our Auto policy & Homeowners. Offering suggestions to keep our policy’s Up to date."
Profile photo of Travis A

Travis A

January 25, 2026

5  out of  5
rating by Travis A
"Agents take their time with you and costs seem to be presented transparently. Been with them for several years"
We responded:
"Thank you for highlighting our service! We’re proud to help our Tyrone neighbors find peace of mind. – Frank Farmer - State Farm Insurance Agent"
Profile photo of Lisa Stratton

Lisa Stratton

January 21, 2026

5  out of  5
rating by Lisa Stratton
"Dylan is the best!!! I've had insurance with this agent for 5 months. He scheduled a call with me to go over my upcoming renewal and limits. Dylan even talked to me regarding a life insurance plan. He is very informative and pleasant to deal with. This is a MUST agency to use!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Claude Coeur

Claude Coeur

January 11, 2026

5  out of  5
rating by Claude Coeur
"I have been a customer for several years and I always receive top tier service. Frank Farmer and his team are very professional, kind and dedicated to offering the right products and services. Dylan was very patient with us and made sure we were taken care of. I highly recommend them for all your insurance needs."
We responded:
"Claude, thank you for your feedback. You’ve been with us for a long time and we appreciate you. Glad you’ve had a good experience here. Please let us know if we can ever assist!"
Profile photo of Richard Mccord

Richard Mccord

January 3, 2026

1  out of  5
rating by Richard Mccord
"Frank will get mad if your cancel your insurance, when he's at fault. don't let his kindness fool you"
We responded:
"Richard, we’re sorry to see you say this. We had proactively reached out about the maintenance/upkeep items on your home that State Farm had identified and had gotten all of that resolved with you before the policy non-renewed. I’m sorry there was confusion on if your homeowners policy was in force. Your insurance was in force. No one cancelled it. "
Profile photo of Vanessa Cooper

Vanessa Cooper

December 19, 2025

5  out of  5
rating by Vanessa Cooper
"Dylan was very informative and pleasantly professional thanks"
We responded:
"Thanks for the feedback Vanessa! We appreciate you and are glad to hear about your positive experience with Dylan. He’s great at what he does. "
Profile photo of Neltesia Parks

Neltesia Parks

December 17, 2025

5  out of  5
rating by Neltesia Parks
"The service was great! I was given many options on how I can save. I love State Farm!"
We responded:
"Thanks Neltesia! We appreciate your business. So glad you’ve had a good experience with us. "
Profile photo of Chase Brooks

Chase Brooks

December 15, 2025

5  out of  5
rating by Chase Brooks
"Dylan at State Farm was great to work with—friendly, responsive, and made everything easy to understand. Highly recommend!"
Profile photo of Larissa Arasmith

Larissa Arasmith

November 25, 2025

5  out of  5
rating by Larissa Arasmith
"Frank Farmers Insurance They are great people to work with. Thank you especially to Dylan. He worked very hard on a claim with me. He has been very nice and very helpful, and patient with me during all of this. He kept me informed through it all. It was a lot to go through. Thank you to Frank, for getting it finalized at the end. Was a lot to get done, but they got it done. They are all friendly and polite and helpful. In that office. Thank you for all your hard work Larissa"
We responded:
"We’re honored by your positive feedback! We are so glad everything worked out with your claims handling in a satisfactory manner. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Heather West

Heather West

November 13, 2025

5  out of  5
rating by Heather West
"Dylan is very helpful and informative! He communicates a clear and helpful layout of insurance options! I feel that he has the customer’s best interest at heart!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of brett hardman

brett hardman

November 11, 2025

5  out of  5
rating by brett hardman
"I have a great insurance agent that gave me awesome prices and easy to talk to. Dylan Hynson is wonderful at his job"
We responded:
"We appreciate your review Brett! We are delighted to know you had a great experience with our State Farm office, especially Dylan. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks for your business."
Profile photo of Curtis Stapleton

Curtis Stapleton

November 8, 2025

5  out of  5
rating by Curtis Stapleton
"Dylan is a professional at what he does. I have extreme anxiety and hate talking on the phone, but he made me feel so comfortable. Every other insurance company makes you want to drop them, but not with Dylan. He got me the best rate I could have ever imagined. I am extremely happy with State Farm and happy for the future with this company. Thank you, Dylan."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Ciel Vert

Ciel Vert

October 30, 2025

5  out of  5
rating by Ciel Vert
"The Frank Farmer Agency Family has always been very professional and understanding of any needs or request I may have had regarding any changes to my policy, I want to give special recognition to Dylan for his great customer service as well as Sherry for their help over the yrs! Thanks Again! For all your due diligence!"
We responded:
"Thank you for the feedback! Your business is greatly appreciated. We strive to provide a high level of service, so to hear it from a customer’s experience is very rewarding. "
Profile photo of James Wormsbacher

James Wormsbacher

October 24, 2025

5  out of  5
rating by James Wormsbacher
"Quick annual review of my policies and coverages. Dylan was very helpful, knowledgeable, and professional!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Keith Duncan

Keith Duncan

October 14, 2025

5  out of  5
rating by Keith Duncan
"The Agent Dylan Hynson explained our policy very thoroughly step by step.Also went over all of our discounts to save us money for a lower payment. Great company to do business with in these crazy times."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; and appreciate your business Mr. Duncan."
Profile photo of Heather Booth

Heather Booth

October 6, 2025

5  out of  5
rating by Heather Booth
"I’ve had insurance with State Farm for a few years now, Frank and Dylan have been amazing!!"
We responded:
"We appreciate your review Heather! We are thrilled to know you’ve had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Joey Roth

Joey Roth

October 3, 2025

5  out of  5
rating by Joey Roth
"Have to say that Frank Farmer State Farm has been great to work with on auto and home policies this year. Hat's off to Dylan, who is easy to chat with, very transparent and returns calls promptly. All around excellent ervice!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Sydney Warner

Sydney Warner

October 2, 2025

5  out of  5
rating by Sydney Warner
"I've been with Frank and his team for about 3 years now. Love the level of service I receive. Dylan is who I always work with - I appreciate and trust his guidance. Thanks to all of you!"
We responded:
"Sydney, we appreciate you as well! Thank you for your feedback and for being a valued customer of ours. "
Profile photo of Anna Privee

Anna Privee

September 9, 2025

5  out of  5
rating by Anna Privee
"So helpful"
Profile photo of Melanie Crawford

Melanie Crawford

August 18, 2025

5  out of  5
rating by Melanie Crawford
"Dylan always keeps me informed on my account and helps me with any questions I have."
We responded:
"Thank you for your 5-star review! My State Farm team (especially Dylan) and I are happy to be your good neighbor! We appreciate your business."