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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tracy Smith

January 28, 2026

5  out of  5
rating by Tracy Smith
"Dylan was extremely helpful on our Auto policy & Homeowners. Offering suggestions to keep our policy’s Up to date."
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Travis A

January 25, 2026

5  out of  5
rating by Travis A
"Agents take their time with you and costs seem to be presented transparently. Been with them for several years"
We responded:
"Thank you for highlighting our service! We’re proud to help our Tyrone neighbors find peace of mind. – Frank Farmer - State Farm Insurance Agent"
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Lisa Stratton

January 21, 2026

5  out of  5
rating by Lisa Stratton
"Dylan is the best!!! I've had insurance with this agent for 5 months. He scheduled a call with me to go over my upcoming renewal and limits. Dylan even talked to me regarding a life insurance plan. He is very informative and pleasant to deal with. This is a MUST agency to use!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Vanessa Cooper

December 19, 2025

5  out of  5
rating by Vanessa Cooper
"Dylan was very informative and pleasantly professional thanks"
We responded:
"Thanks for the feedback Vanessa! We appreciate you and are glad to hear about your positive experience with Dylan. He’s great at what he does. "
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Neltesia Parks

December 17, 2025

5  out of  5
rating by Neltesia Parks
"The service was great! I was given many options on how I can save. I love State Farm!"
We responded:
"Thanks Neltesia! We appreciate your business. So glad you’ve had a good experience with us. "
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Chase Brooks

December 15, 2025

5  out of  5
rating by Chase Brooks
"Dylan at State Farm was great to work with—friendly, responsive, and made everything easy to understand. Highly recommend!"
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Larissa Arasmith

November 25, 2025

5  out of  5
rating by Larissa Arasmith
"Frank Farmers Insurance They are great people to work with. Thank you especially to Dylan. He worked very hard on a claim with me. He has been very nice and very helpful, and patient with me during all of this. He kept me informed through it all. It was a lot to go through. Thank you to Frank, for getting it finalized at the end. Was a lot to get done, but they got it done. They are all friendly and polite and helpful. In that office. Thank you for all your hard work Larissa"
We responded:
"We’re honored by your positive feedback! We are so glad everything worked out with your claims handling in a satisfactory manner. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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brett hardman

November 11, 2025

5  out of  5
rating by brett hardman
"I have a great insurance agent that gave me awesome prices and easy to talk to. Dylan Hynson is wonderful at his job"
We responded:
"We appreciate your review Brett! We are delighted to know you had a great experience with our State Farm office, especially Dylan. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks for your business."
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Curtis Stapleton

November 8, 2025

5  out of  5
rating by Curtis Stapleton
"Dylan is a professional at what he does. I have extreme anxiety and hate talking on the phone, but he made me feel so comfortable. Every other insurance company makes you want to drop them, but not with Dylan. He got me the best rate I could have ever imagined. I am extremely happy with State Farm and happy for the future with this company. Thank you, Dylan."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ciel Vert

October 30, 2025

5  out of  5
rating by Ciel Vert
"The Frank Farmer Agency Family has always been very professional and understanding of any needs or request I may have had regarding any changes to my policy, I want to give special recognition to Dylan for his great customer service as well as Sherry for their help over the yrs! Thanks Again! For all your due diligence!"
We responded:
"Thank you for the feedback! Your business is greatly appreciated. We strive to provide a high level of service, so to hear it from a customer’s experience is very rewarding. "
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Keith Duncan

October 14, 2025

5  out of  5
rating by Keith Duncan
"The Agent Dylan Hynson explained our policy very thoroughly step by step.Also went over all of our discounts to save us money for a lower payment. Great company to do business with in these crazy times."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; and appreciate your business Mr. Duncan."
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Heather Booth

October 6, 2025

5  out of  5
rating by Heather Booth
"I’ve had insurance with State Farm for a few years now, Frank and Dylan have been amazing!!"
We responded:
"We appreciate your review Heather! We are thrilled to know you’ve had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joey Roth

October 3, 2025

5  out of  5
rating by Joey Roth
"Have to say that Frank Farmer State Farm has been great to work with on auto and home policies this year. Hat's off to Dylan, who is easy to chat with, very transparent and returns calls promptly. All around excellent ervice!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know!"
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Sydney Warner

October 2, 2025

5  out of  5
rating by Sydney Warner
"I've been with Frank and his team for about 3 years now. Love the level of service I receive. Dylan is who I always work with - I appreciate and trust his guidance. Thanks to all of you!"
We responded:
"Sydney, we appreciate you as well! Thank you for your feedback and for being a valued customer of ours. "
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Melanie Crawford

August 18, 2025

5  out of  5
rating by Melanie Crawford
"Dylan always keeps me informed on my account and helps me with any questions I have."
We responded:
"Thank you for your 5-star review! My State Farm team (especially Dylan) and I are happy to be your good neighbor! We appreciate your business."
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Dee Myers

August 18, 2025

5  out of  5
rating by Dee Myers
""I was able to save a lot of money by switching to ( State Farm ) .I was able to find a policy that met my needs and budget. I also appreciate their mobile app, which makes it easy to access my policy information and ID card.""
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Genethie Smith

May 30, 2025

5  out of  5
rating by Genethie Smith
"Mr. Dylan Hynson with Frank Farmer State Farm is very knowledgeable and discussed what would benefit me in all my insurance needs. He was professional and represents State Farm very well."
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Jenny Yeates

May 13, 2025

5  out of  5
rating by Jenny Yeates
"An incredible experience! Dylan was so kind, experienced and professional; guiding me through my situation with my sisters’ home owner and auto policies."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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May Davis

May 8, 2025

5  out of  5
rating by May Davis
"Had a great time talking about my accounts with frank Farmer insurance officer to day he found me ways to ease my mind about my life and insurance truly trust worthy have had State Farm insurance for 36 years"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rodney Benefield

May 7, 2025

5  out of  5
rating by Rodney Benefield
"These guys really pay attention to customer service. We've been fortunate to find Dylan to help us with your insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Haylee La Framboise

April 29, 2025

5  out of  5
rating by Haylee La Framboise
"Amazing serivce every time I call or get a call. Great customer support is so appreciated. Dylan with Frank Farmer listened to our needs to help us find the perfect plans that work best for our family. 10/10 recommend!"
We responded:
"Thank you for your 5-star review Haylee! My State Farm team and I are happy to be your good neighbor!"
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Marcus Bryant

February 17, 2025

5  out of  5
rating by Marcus Bryant
"Dylan did a great job reviewing my accounts and offering opportunities for adjustment. I’ve found the whole team to be easy to work with and always attentive."
We responded:
"Thank you for reviewing our office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Estone

January 15, 2025

5  out of  5
rating by Estone
"He done a great job. He continues to do follow ups on all my discounts and are very friendly. I feel more like family than I customer."
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Easter Baskets

January 7, 2025

5  out of  5
rating by Easter Baskets
"I’ve been with Frank Farmer State Farm for a year now, and I can’t recommend them enough. What really sets them apart is how much they focus on ME and what makes sense for my situation. Every recommendation they make is tailored to my needs—no upselling or pushing unnecessary coverage. Even when I’ve decided not to go with a particular option, I’ve never felt pressured or uncomfortable. It’s clear that they prioritize long-term relationships over short-term gains, and that’s rare in the insurance world. If you’re looking for a team that genuinely listens and looks out for you, this is the place to go!"
We responded:
"We appreciate your thorough feedback and are glad that you have had a great experience with our office. You are spot on with our approach to insurance and the needs of our customers!"
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Tim Bedgood

December 18, 2024

5  out of  5
rating by Tim Bedgood
"I have been a customer of State Farm for probably 25+ years and I have been a customer of this particular office Frank Farmer, and a young man by the name of Dylan in particular is one of the most pleasant knowledgeable educated people I have ever had the privilege of dealing with regarding insurance. The whole office is very nice. There is no high pressure they try to get you the very best rate and the coverage that fits your needs and I hate to be long-winded but I can honestly say they are the best insurance office not just insurance company, but that’s the best insurance office I’ve ever had!!!!"
We responded:
"Tim, thank you so much! We appreciate you and are so thrilled to hear about your experience with us. "